Carry-on Baggage

In compliance with Civil Aviation Safety Authority Regulations, it is necessary to limit the size; weight and number of each customers carry-on baggage.
Passengers (except infants) on Air Tahiti Nui are allowed the following carry-on baggage:
All Destinations (All Class of Services)

*In addition to your maximum allowance, the following personal items are permitted in the cabin (except infants): Walking stick, cane or crutches, Handbag or pocket book, Small camera case or binoculars, Infant gab or baby food, Briefcase or laptop computer with case.

Checked Baggage

All Destinations (Exception: Japan )

One (1) Bicycle (tires deflated and suitably packed for carriage).
One (1) Surfboard (Bags containing MULTIPLE boards will be considered as EXCESS in size and / or weight and subject to charge or refusal as baggage).
One (1) golf bag and clubs.

• Any piece that weighs over 70 lbs / 32 kg's will not be accepted and must be shipped as AIR FREIGHT

• A MAXIMUM total of 4 pieces per passenger allowed, including the 2 free and 2 excess baggage.

*** Government and labor regulations limit the maximum weight per piece to 70 pounds / 32 kilos for safety reasons.

Excess Charges

All rates are shown in local currency.

Packing your bags

• Ensure that all of your bags have proper and clear identification tags both inside and outside.

• DO NOT pack medicines, cash, jewelry or other valuable items in your checked baggage.

• Make sure that you identify any bag containing perishables to the check-in agent.

• Make sure that all FRAGILE items such as GLASS are well packed.

Liability

According to the Warsaw Convention, Air Tahiti Nui's liability is limited to US $9.07 per pound or US $20.00 per kilogram based on the weight of your bag only. If not weighed, a maximum liability of US $634.90 exists on each piece of checked baggage. No liability is accepted for valuable items packed inside baggage, whether with or without the knowledge of Air Tahiti Nui.

Security

US baggage security measures
Since 1 January 2003, new guidelines for checked baggage when traveling to/from the USA have been in place at all US commercial airports. Once your bags are screened, you will not have further access to them. Please remove everything that you want to take on the plane before you hand over your UNLOCKED checked bag for screening.

All bags must be left UNLOCKED to facilitate the search process. The Transportation Security Administration (TSA) will not be liable for any damage caused to locked bags they open as part of the screening process.

Any claims for damages caused to baggage or loss of items that has occurred during the screening must be handled through your own travel insurance policy.

Please visit the TSA website for more details.
 

Security Checks
Thorough security checks are carried out at all airports that Air Tahiti Nui operates from. In these checks, local authorities will confiscate items of potential danger to the aircraft or its passengers, eg pocket knives, scissors, and any bladed or sharp items. Sharp Objects or cutting implements include but are not limited to: any knife, including paper knives, carpet knives, box cutters, letter openers, scissors of any kind, tradesman's tools, screwdrivers, corkscrews, darts and knitting needles. If you try to carry them in your cabin baggage or on your person, the airport screening services will remove them. The passenger will then have the option of abandoning the item, in which case the TSA then disposes of it, or the passenger can return to the counter and Air Tahiti Nui will then hold it for 7 days. The passenger must then contact us upon their return to collect it. They will not be forwarded to your destination or delivered to you. To avoid possible inconvenience, we suggest If you are carrying any such items, they must be packed in your checked baggage.

We will not be responsible for, nor have any liability in respect of, items removed from passengers or their baggage by airport security personnel acting in accordance with international or government regulations, whether or not any such items are subsequently retained or destroyed by such airport security personnel, or are passed by such airport security personnel to us.

All checked and unchecked items are subject to search.

Air Tahiti Nui reserves the right to refuse transportation to passengers without positive identification matching the name of the ticket.

Check your baggage as soon as possible. Do not accept any items from unknown persons for carriage on board the aircraft.

Do not leave your baggage unattended. It may be stolen or removed by the
police and destroyed as a suspicious bag.

Federal regulations require that firearms in checked baggage must be unloaded and declared when baggage is presented for check-in.

Passengers carrying needles will need to declare them at the screening point. Where possible documentation or identification to confirm their medical condition should be produced. Medication should have a professionally printed label identifying the medication or manufacturers name or pharmaceutical label affixed.

For more information on safety on security on flights please go to the following website: http://www.tsa.gov/public/display?theme=175
 

Safety

Dangerous articles in baggage: For safety reasons, dangerous articles, such as those listed below, must not be packed or carried in passenger baggage.

• Compressed Gasses — deeply refrigerated, flammable, and poisonous such as butane, oxygen, liquid nitrogen, scuba cylinders.

• Corrosives such as acids, alkalis, mercury and wet-cell batteries.

• Explosives such as ammunition, (except for sporting or hunting purposes) fireworks and flares.

• Common Household Agents such as bleach, cooking oil, drain openers, detergents, cleaners, etc.

• Flammable Liquids and Solids such as lighter fuel, matches, paints, thinners, and fire-lighters.

• Briefcases and Attaché Cases with installed alarm devices.
  Oxidizing Material such as peroxides.

• POISONS AND INFECTIOUS SUBSTANCES such as insecticides, weed-killers, and live virus materials.

• Medicines And Toiletries which are necessary or appropriate for the passenger's personal use on the trip - hair spray, perfumes and medicines, etc., containing alcohol are allowed in limited quantities.

For more information on safety on security on flights please go to the following website: http://www.tsa.gov/public/display?theme=175

Lost/Damaged Baggage

We apologize for the mishandling of your baggage and understand that this
will be inconvenient for you.

If you have additional information or have corrections, it would be appreciated if you would notify us immediately so we can update your file accordingly. Please ensure your name, address and baggage description are correct as this will help us in locating and returning your bag to you quickly.

Rest assured that we will do all possible to assist you through this situation.

We will advise you once your baggage has been received and arrange a
convenient time for delivery.

To check the status of your delayed/lost baggage:
Please contact us at the office located in the area in which you are calling from.
NOTE: Please indicate your name and tracking number and any other important information related to your baggage.

If your baggage is damaged:

We recommend that you file a claim directly at the airport. If you did not file a claim at the airport, you have 7 days to report the damage from the date of delivery of the bag.

To check the status of your damaged baggage:
Please contact us at the office located in the area in which you are calling from.
NOTE: Please indicate your name and tracking number and any other important information related to your baggage.